Terms and Conditions - Perfect Solutions LLC

Scope of Services

Perfect Solutions LLC provides residential and commercial cleaning services and valet trash services for multi-family communities. Services are provided as outlined in the agreed proposal or service agreement.

Service Agreements & Scheduling

Services are performed according to the agreed schedule. Clients must provide safe access to the property. Schedule changes require at least 24 hours notice. Missed appointments without notice may incur a cancellation fee.

Payment Terms

Payment is due according to the service agreement. Late payments may result in service suspension. Recurring services may require automatic payment authorization. Returned payments may incur additional fees.

Client Responsibilitie

Clients must provide safe access, remove fragile items, secure pets during service, and for valet trash, ensure trash is properly bagged and placed outside during designated hours. The company is not responsible for failure to follow guidelines

Cleaning Service Policy

If unsatisfied, clients must notify within 24 hours for a re-service opportunity. Claims for damage must be reported within 24 hours. The company is not responsible for pre-existing damage or improperly installed fixtures.

Valet Trash Service Policy

Residents must securely bag trash, follow weight limits, and place trash outside during designated hours. Hazardous materials and oversized items will not be collected. Missed pickups due to non-placement will be collected next scheduled day.

Cancellation & Termination Policy

Service agreements may require 30-day written notice for cancellation. Immediate termination may occur for unsafe conditions or repeated violations.

Limitation of Liability

Liability is limited to the total amount paid for the specific service rendered. The company is not responsible for indirect or consequential damages.

Force Majeure

The company is not responsible for delays due to events beyond control, including natural disasters, severe weather, or emergencies.